“I worked for over 40 years as a social worker and senior manager across all ages so when it came to identifying people to support our family in the care of my parents I had a clear requirements and high expectations.
My parents had lived independently until 19 years ago when they moved to an annexe on our home Their health deteriorated in the last few years as did mine and we wanted to ensure they remained at home.
Our very first meeting with you and Jessica from social care demonstrated the professional way in which your services are managed and coordinated and my parents felt at the heart of the planning and decision making. The caring team were introduced to mum and dad and you have always ensured they also know any cover arrangements.
All of the team have built such a good relationship with mum and dad whose needs are different. All are caring, efficient, punctual and so respectful and sensitive to changing needs. (…)”